- #Fitbit connect app for mac mac os x
- #Fitbit connect app for mac software
- #Fitbit connect app for mac zip
- #Fitbit connect app for mac windows
I’m fine with that (it’s their forum), but it is odd. :/ Sadly, while I posted on the Fitbit forums that I had emailed him, they have since removed that post as a violation of their forum TOS.
#Fitbit connect app for mac mac os x
So much so that they have edited the Fitbit Wikipedia page to indicate lack of Mac OS X support.Īnyway, I’m hoping this gets resolved, finally in the next month or two, but at this point, I’m pretty sure most users have resigned to the fact it’s broken and will look elsewhere when it comes time to replacing their Fitbit. And whether Apple likes it or not, there are a LOT of Mac Fitbit users. What?! How did they take a “first look” and decide it not working was acceptable? Even if for some reason this is an Apple issue, you then engage Apple to help resolve… That’s what you’re paying for when you have a Dev license.
#Fitbit connect app for mac software
My biggest issue now is that they’re saying their software engineers are taking a second look. Sadly, for whatever reason, my post indicating that I had emailed their CEO was removed for Community Guideline violation (I’m unsure why, but that’s their right, I won’t argue). But even Tim Cook reads all his email, and just hands it off to someone else to respond to (which is more than fine). CEOs are busy people, and not all of them can be Steve Jobs. I have not received a response (over Twitter, normal Fitbit support responded with their usual non-answer). And please, let me know if you have any questions…
#Fitbit connect app for mac windows
I really don’t know, but I don’t see you guys dropping support for Windows because of the Band.Īnyway, thank you very much for your time, and I hope you have a wonderful Memorial Day weekend. And maybe I’m wrong, and this is all some “cold war” with Apple in response to the Apple Watch. Offer a beta of the software for us to test, something. Or heck, at least have support actually give an answer other than “we’re working on it”. I obviously don’t expect you to fix this yourself, but my hope is that you can help encourage your software engineers to put some effort into resolving this, or engage Apple to help resolve. So much so that Fitbit’s wiki page now echoes this. But after over half a year, it’s hard to remain enthusiastic. Response is always, “we’re working on it”. Fitbit support has been less than helpful with regards to this issue for months. You can see the many users having this issue here:Īnd obviously, that’s only the users that have taken the time to contribute to that thread. Anytime you reboot the computer, it can’t find the dongle, and often reseating the dongle is hit or miss as to whether it will then see it, and work to sync. And as you may or may not know, since Apple released 10.11, El Capitan, the Fitbit Connect app has not worked reliably. We also have an Aria that works great.Īnyway, we’re also Mac users.
#Fitbit connect app for mac zip
I have a One, my wife has a One, and my 2 year old son has a Zip that we clip to his pants occasionally so we can see just how many steps he gets. My name is xxxxx, and I’ve been a long time Fitbit user. I finally got sick of the answers, and decided to both tweet and email the CEO of Fitbit, hoping that like Apple’s CEOs, this may actually get some attention on the issue, and it seemingly did (perhaps coincidental). All resulting in similar “we’re working on it” answers until recently. So, there’s a significant thread on the Fitbit site with regards to this issue, and several other smaller threads. Any either way, rebooting breaks things again.
Unplugging and re-plugging sometimes works, but sometimes results in the computer slowing to a crawl until you unplug again. Any reboot results in the dongle being lost by the software. But, since late September of 2015, since the introduction of Mac OS X 10.11, the Fitbit connect app, which handles syncing of the Fitbit via their dongle, this hasn’t worked reliably.
Below is the original message.Īs several posts have indicated, and my step tracker that’s on the right of my site show (though it’s been kind of lacking in data for the reason outlined below), I’m a Fitbit user and fan. First Business Zero (R0 - R5 million p.a) Gold Business (R0 - R5 million p.a) Platinum Business (R5 million - R60 million p.a) Enterprise Business (R60 million - R150 million+ p.UPDATE: They have since updated the Fitbit Connect app to work with El Capitan.
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